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TBL quick ref

October 19th, 2012 No comments

Link to web note: http://www.economist.com/node/14301663

The phrase “the triple bottom line” was first coined in 1994 by John Elkington, the founder of a British consultancy called SustainAbility. His argument was that companies should be preparing three different (and quite separate) bottom lines. One is the traditional measure of corporate profit—the “bottom line” of the profit and loss account. The second is the bottom line of a company’s “people account”—a measure in some shape or form of how socially responsible an organisation has been throughout its operations. The third is the bottom line of the company’s “planet” account—a measure of how environmentally responsible it has been. The triple bottom line (TBL) thus consists of three Ps: profit, people and planet. It aims to measure the financial, social and environmental performance of the corporation over a period of time. Only a company that produces a TBL is taking account of the full cost involved in doing business.

In some senses the TBL is a particular manifestation of the balanced scorecard. Behind it lies the same fundamental principle: what you measure is what you get, because what you measure is what you are likely to pay attention to. Only when companies measure their social and environmental impact will we have socially and environmentally responsible organisations.

The idea enjoyed some success in the turn-of-the-century zeitgeist of corporate social responsibility, climate change and fair trade. After more than a decade in which cost-cutting had been the number-one business priority, the hidden social and environmental costs of transferring production and services to low-cost countries such as China, India and Brazil became increasingly apparent to western consumers. These included such things as the indiscriminate logging of the Amazon basin, the excessive use of hydrocarbons and the exploitation of cheap labour.

Related items
Idea: Total quality management
Nov 16th 2009
Idea: Balanced scorecard
Dec 26th 2008
Growing awareness of corporate malpractice in these areas forced several companies, including Nike and Tesco, to re-examine their sourcing policies and to keep a closer eye on the ethical standards of their suppliers in places as far apart as Mexico and Bangladesh, where labour markets are unregulated and manufacturers are able to ride roughshod over social and environmental standards. It also encouraged the growth of the Fairtrade movement, which adds its brand to products that have been produced and traded in an environmentally and socially “fair” way (of course, that concept is open to interpretation). From small beginnings, the movement has picked up steam in the past five years. Nevertheless, the Fairtrade movement is still only small, focused essentially on coffee, tea, bananas and cotton, and accounting for less than 0.2% of all UK grocery sales in 2006.

One problem with the triple bottom line is that the three separate accounts cannot easily be added up. It is difficult to measure the planet and people accounts in the same terms as profits—that is, in terms of cash. The full cost of an oil-tanker spillage, for example, is probably immeasurable in monetary terms, as is the cost of displacing whole communities to clear forests, or the cost of depriving children of their freedom to learn in order to make them work at a young age.

Further reading

Elkington, J., “Cannibals with Forks: the Triple Bottom Line of 21st Century Business”, Capstone, 1997

Savitz, A.W. and Weber, K., “The Triple Bottom Line: How Today’s Best-Run Companies Are Achieving Economic, Social and Environmental Success—and How You Can Too”, Jossey-Bass, 2006

Willard, B., “The Sustainability Advantage: Seven Business Case Benefits of a Triple Bottom Line”, New Society Publishers, 2002

More management ideas

This article is adapted from “The Economist Guide to Management Ideas and Gurus”, by Tim Hindle (Profile Books; 322 pages; £20).

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So, what do you do?

September 24th, 2012 No comments

We all get asked this question every day.  Like me, you might sometimes flub the presentation of your answer in one way or another, depending on the pressures of the situation.

So, in an effort to get mine all down concisely,  I am posting ideal my response here.
(Who knows, maybe I’ll just QR this URL and hand it out rather than answer verbally.  We all smart phones…)

SETTING: Coffee shop, cocktail party, kids birthday party, networking event, at the gym, …

YOU:  So, what do you do?

ME:

The short answer is:

I am a personal performance coach and Baddas Business consultant.

The longer answer is:
I help people set and achieve big goals, be they personal, professional, or financial.  And I help small business owners create Baddas Businesses - businesses that are both financially successful AND make a positive contribution to the world, their communities, and their environments.

The explanation is:
Baddas Businesses are businesses people want to own, buy from, and work for.
  

Baddas Businesses stand for something beyond delivering quality goods and services at a profit.
They stand for improving the world around them - to the extent that they can - by how they do business, how they support and develop their employees, and how they honor their customers.

First and foremost, they are financially healthy. They know how they make money and how to make more. But Baddas Businesses don’t just make money.  They contribute to their society in various ways.

Baddas Businesses have a strong stated social identity that they strive to live up to everyday.

  • They authentically care about the people they do business with, and who they in business for.
  • They are leaders in creating innovative solutions to the 21st Century problems they face.
  • They proactively create the efficiencies necessary in their operations that allow it to operate more responsiblly.
  • They take active steps to improve their relationships with their employees, customers, and partners.

I work with my business clients to develop 7 kinds of business health:

  1. Financial Strength
  2. Organizational Structure
  3. Human Experience – internal and external
  4. Social Consciousness
  5. Environmental Responsibility
  6. Innovative Solutions, and
  7. Operational Efficiency

These categories are both hierarchical and interdependent.  The approach is to develop each category individually, and from a holistic perspective that integrates each category into a unified strategy.  Baddas Businesses incorporate multiple aspects of all 7 categories into everything they do everyday, from product development to customer service.

Financial Health:
From a holistic perspective, it is easy to understand that the company’s financial health is paramount to being a Baddas Business.  It might be universally agreed that only once a company is financially healthy, can it really start taking the rest of its health and impact on the world seriously.  For instance, what good is a company that takes its environmental impact seriously but can’t keeps its doors open or its staff and ownership paid?  So we always start there.  But the rest of it is equally important, if not more so, if you want to grow your business beyond the confines of your own participation.  

For more detail on this and the other six categories in my program, please click here.  

***I am always on the lookout for people with really big ideas they really WANT to see implemented, and for small business owners who WANT to create truly Baddas Businesses they can be proud to own – and would be easy to sell or raise money for.  

If this describes you, then what are you waiting for?  Give me a call or shoot me an email, and let’s get started getting your idea to reality, and/or creating that Baddas Business!

What’s in it for you? How about achieving your highest goals and owning a Baddas Business?  That enough for you?

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10 Reasons for Failure

July 18th, 2012 No comments

Here is a link to fantastic article from the NY Times about 10 reasons small businesses fail or fail to grow.  If you own a small business, or are thinking of starting one, this article is worth reading.

Of particular interest to me is the author’s definition of failure:
“…there’s more than one way for companies to fail. They can stay in business but fail to reach their potential, or fail to get beyond mediocrity, or just fail to grow. Failing to grow is not necessarily a problem — if the owner is happy with where the company is…. But there is an uncomfortable place between big and very small, where the owner is still doing a lot of the work and still not making much of a living….”

Does this apply to you?
Are you in this uncomfortable place?
Well, what are you actually doing about it?
How long does it have to continue before you decide to make a change?
3 years?  5 years?  20 years??
Some people wait their whole lives to make a change they’ve wanted to make all along.
And that’s okay… If you’re happy with it.

But if you are not happy with the way things are, with how hard you work, or the amount of money you are making, then you must realize one thing: the status quo is very stubborn.  Even when things aren’t going particularly well, the status quo does not want to be disturbed.  And it will not yield easily. Change is an active verb. It means that something different happened. And different doesn’t usually happen by itself.

You must decide to make the change, however difficult it might be.  And then you must decide to actively take charge and drive the change you want to see. Leading change  is never easy, but it is always necessary if you want to grow your business.

Running a business is hard.  It can be difficult to maintain control of all the moving parts that come with business ownership, which include Marketing, Sales, Customer Service, Management, Organization, Administrative, Financing and Cash Flow, just to name a few.

If you own a small business and want to make any kind of lasting change in your organization – to grow, to automate, or to fix decline – you owe it to yourself to take ownership of the change and do what is necessary to make it stick.

I have a great 3-page document entitled 14 Tips to Managing Change Successfully.
It is informative, straight forward, and useful – I promise, no sales rhetoric.
Please respond to this here message if you would like for me to send you a digital copy of this list free of charge.

Fisher Strategy’s Business Advisory Services can help you
Take your business to the next level.  

We can add real monetary value to your business, wherever you are in the business life cycle:

IDEA>LAUNCH>PROOF OF CONCEPT>SALES DEV>ORG DEV>MATURITY>DECLINE>EXIT

Read more about the business life cycle by clicking above.

Better yet, Contact us today to schedule a free consultation.

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Time Management Grid – VERY USEFUL

March 19th, 2012 No comments

My thanks to the BREFI Group for originally posting this very useful pdf of the
Time Management Quadrants.

This simple 3-page document portrays the time management grid in 3 formats:

1.  Defining the activities in each quadrant of the grid,

2. Defining typical expected results of activities performed in each quadrant, and

3. A blank grid for you to fill out

I encourage you to download the pdf and print it out.  Then make a list of all the things you have to do today, this week, and this month.

Next, take a few minutes to decide where each task currently resides on your time management grid.

What actions do you have to take, or what changes can you make to your operations, that will move these activities around on the grid to more acceptable locations?

A wise man once said, “You can’t manage what you don’t measure.”  Use this resource as a tool to improve your business.  And your own day to day life!

To your success.

I am Twitterly Serious

March 14th, 2012 No comments

I am going to learn how to use twitter and facebook and linkedin and all the other sites that come along to my advantage.

I will use these avenues to drive traffic to this site.

If you’d like to see what I’ve ever tweeted before, click here twitter@yourtop10goals.com

Have a tweetastic day.

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It’s the Middle of February?!

February 9th, 2012 No comments

It’s already the middle of February.  Do you know where your January went?

Do you know what the middle of February also signifies?
The middle of February is also the middle of the first quarter of the year.
You now have exactly half the time to achieve your quarterly goals than you did just 6 weeks ago.
So, where are you with your Q1 goals?  …do you have any Q1 goals?

I am excited to share an example of our services by highlighting one of our best clients:  Jansen Strawn Consulting Engineers.

As I have said, I work with highly motivated professionals who want to improve their situation; proactively build on the momentum they have created; or change course in some significant way.  My clients and I work together to identify their big picture purpose, and specifically why that is important to them. We then build upon that understanding to develop a big picture goal (1-3 year) that is both a stretch but attainable, and would have a highly positive impact on their business.

Jansen Strawn Consulting Engineers is a local civil engineering firm that has been in operation for 5 years.  In these five years of existence, perhaps the worst period of time for the real estate development industry in history, JS has been profitable all five years.  This remarkable feat was possible due to several factors that make JS what it is today: attention to detail, ability to handle anything, ease of business, dedicated business development, to name a few.

In early 2011, the ownership team at JS decided they had lost some of the fire that they had in the beginning, and wanted to create more urgency in their situation.  JS hired Fisher Strategy to work with the executive team, to discover and define what would reignite the fire that created the firm in the first place.

Over the course of 8 months, JS exec’s met with FS on a monthly basis to talk about strategic business development.  What did they want the firm to look like? To stand for?  How did they want to get there?  What would they have to do to thrive into the future?  How could they motivate their employees to take an active leadership role in making it happen?

We developed a Dream 100 list, of their top 100 strategically important contacts and challenged the executive team to personally contact each person on the list, to build relationships and perhaps win a few contracts.  We talked about widening their services scope, and potentially bringing on a sales “Rain Maker”.

At the end of this 8 month process, JS has moved into larger, more interesting and engaging office space.  They have set a Big Idea goal for the company to grow in the next five years into a $5 million company.  In order to achieve this goal, the executive team has chosen four employees to lead the charge.  Fisher Strategy is now working with the client’s junior leadership to develop, implement, and execute a plan to grow the business, both internally and externally.

The Story Continues Here…

We are identifying internal efficiency bottle-necks that need to be relieved.  We are identifying areas of personal professional interest in order to develop sales initiatives in those professional directions.  We believe that you own what you help build, and so we are empowering the junior leadership to build the company into it’s future form, and to own what they help create.  Both literally and figuratively.  As Fisher Strategy works with the junior leadership, we also continue to meet with the ownership team to discuss progress, outstanding issues, and new ways to motivate and compensate staff member performance, both sales and service delivery.

You may already be aware, I am a personal coach to the “highly motivated, gifted, and talented,” and a micro-business specialist (businesses under 25 employees and $2.5M annual revenue, and those that have only dreamed of getting so big).  I focus on helping individuals and organizations get to the next level, whatever that may be for them.

We helped Jansen Strawn do all of this.
And we can help you do what you want to do.
And today, we are having a sale to entice you to take action now.
Engage Fisher Strategy at any capacity in the month of February 2012, and save 20%.
We’ve made it so price does not stand in the way of you taking action to achieve your goals.
So, what’s your big idea?  Go ahead.  Let’s have a chat about you and your goals.

Let’s get started.  Precious time is wasting!

____________________________________________
Jeff Fisher
Fisher Strategy
Founder of Big Idea Coaching®
FisherStrategy.com
720-384-4281

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The Real World’s Just Not That Easy

December 16th, 2011 No comments

Great post today @threestarleadership.com about how the real world is never quite as easy as the experts and book writers try to make things out to be:

In the post (see it here), Wally Bock compares celebrity chefs’ cookbooks to the books and advice modern management gurus churn out these days. On their TV shows, these chefs make their recipes look so easy to prepare.  Then you get the cookbook home and find that you don’t have all the equipment available, or know the right techniques, to do some of the steps as well as the chef could do on TV.

The same is true, Wally argues, and I agree, with business development and management.  There’s no one-size fits all approach to fixing what’s wrong.  You have to be flexible, and adapt all the best practices you can find from various sources to fit your situation, done with the tools you have at your disposal.

The first step is identifying what you’re trying to do. Start here.

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Great business analogy

June 13th, 2011 No comments

Hello again!  It has been a rather long time since my last post, and I hope this one finds you well.  I have been busy developing my latest project, and I can’t wait to share it with the world.  But that’s not the purpose of this post.

Take a look at these two articles, and see if you can see the relationship between them.

Fewer Small Business Start Ups Means Trouble from USA Today, and

Clementine’s Delayed Reaction and What Business Leaders Can Learn From It from Three-Star Leadership

Both are worth reading in their own right, but taken together, I think they shed a serious light on the complex we all face.  I firmly believe The Great Recovery is yet to come, and paradoxically rests in our own hands.  It is time to take action, and make the future we desire happen for ourselves, our communities, and our society. After all, the consequences of inaction can only be delayed for so long.

As always, please, tell me what you think.

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Losing sleep

March 17th, 2011 No comments

“You don’t lose sleep over your dreams.
You lose sleep over your nightmares.”

I had coffee this morning with Alexandra von Jungenfeld, President of Jungenfeld Consulting.  She said these words during the course of our conversation.  I think it is a fantastic quote, and deserves to be immortalized here on the worldwide web.

I hope you will pontificate the statement’s several layers of meaning.

Please share anything that comes to mind!  Thanks.

To your success!

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The 5 Biggest Mistakes

February 15th, 2011 No comments

From NFIB – The Voice of Small Business:

When you’re running a business for the first time, you’re bound to make a few management mistakes. Since owners are typically experts in the products or services their businesses provide, they often get caught up in the technical aspects of the company, rather than developing strategies to manage and grow it.

But that’s the last thing you should do. “At the end of the day, you’re creating an organization and philosophy that embraces your people, because they are your most important asset,” says Greg Scheingold, president of The Growth Coach, a business coaching franchise system based in Cincinnati.

Scheingold shares some common management mistakes of first-time owners—and tips on how to avoid them:

1. Lack of Systems and Processes

New businesses often lack proper systems and processes to ensure that employees are working efficiently and effectively. Without these systems, “employees run around rudderless,” Scheingold says. Begin by documenting everything your business does. Establish goals, outline steps and create an operating manual.

2. Micromanaging

There’s a tendency for first-time owners to think they know best. But micromanaging will stifle employees’ productivity and loyalty to your business. Instead, train employees to do their jobs, and give them the freedom to do it. Getting them involved in decision-making can also encourage productivity and make them feel valued. “Elevate yourself so that you’re not a task manager and can focus on growing your company,” Scheingold says.

3. Failure to Define Jobs

Creating the right job definitions will help you hire the right people. Too often, owners will make hires without defining their roles. That results in less productive workers and more responsibilities for the owner. “As you are growing your organization…you need to define jobs so people can do them and optimize performance,” Scheingold says.

4. Working on ‘Clutter’

Too many owners confuse activity with results—say, spending two hours checking email instead of making sales calls. If you’re too consumed with what Scheingold calls “clutter,” or tasks that take away from the most important needs of the business, you may need to delegate this work or make a new hire.

5. Lack of Vision

First-time owners often fail to define their vision for the business clearly. If you get employees on board with your company early on, it will create happier, more efficient employees. It will also give you more time to work on growing your business. “If you properly instill vision, then your business can operate without you,” Scheingold says.

See the original post here

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